Privacy Policy

My Koopon G.K. (“we”, “us” or the “Company”) handles personal information obtained through the website we operate (mykoopon.com, the “Website”) and in the course of our business dealings and provision of services as set out below.

1. Business Information

2. Information We Collect

(1) Information you provide to us

We may collect the following information through the contact form on this Website.

Last name / First name / Email address / Telephone number / Company / Job title / Details of your enquiry

We may also record the URL of the page from which the form was submitted and the date and time of submission.

(2) Information collected automatically

When you use the Website, certain technical information may be collected automatically. This may include:

IP address / Browser type and version / Operating system / Referring URL / Pages viewed / Date and time of access / Device information / Cookie and similar identifiers / Error logs and similar technical information

3. Purposes of Use

We use the information we collect for the following purposes.

1. To respond to enquiries and provide necessary communications.
2. To provide our services, enter into and perform contracts, and carry out related administrative procedures.
3. To provide information about our services, seminars, events, reports and other relevant content, including email marketing communications.
4. To understand how the Website is used and improve our content and services.
5. To prevent unauthorised access, spam and other improper or fraudulent use.

You may opt out of marketing communications at any time by following the instructions in the relevant communication or by contacting us using the details in section 10.

4. Cookies and Analytics Tools

We use cookies and similar technologies to understand how the Website is used and to improve its functionality and content.

The services we use include:

• Google Analytics (Google LLC) — used to analyse how visitors use the Website.
• Google Search Console (Google LLC) — used to understand the Website’s search performance and related search data.
• Cloudflare Turnstile (Cloudflare, Inc.) — used to protect forms from automated submissions and spam.

The information collected through these tools does not, by itself, identify individual visitors.

You can disable cookies through your browser settings. Please note that doing so may affect the functionality of certain parts of the Website. For further information about how each provider handles data, please refer to its privacy policy.

5. Disclosure to Third Parties

We do not disclose personal information to third parties except in the following circumstances.

1. Where you have given your consent.
2. Where disclosure is required by law.
3. Where disclosure is necessary to protect the life, health or property of an individual and it is difficult to obtain consent.
4. Where information is shared with a service provider to the extent necessary to achieve the purposes described in this Policy.

6. External Services and International Data Transfers

We use the following external services in operating the Website and our business. As a result, personal information may be stored or processed outside Japan.

We take reasonable steps to ensure that personal information is handled appropriately by the service providers we use.

7. Retention Period

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or for any period required by applicable laws and regulations. Information relating to enquiries may be retained for an appropriate period after the enquiry has been resolved and then deleted or anonymised.

8. Security Measures

We take reasonable administrative and technical measures to protect personal information from unauthorised access, loss, alteration, disclosure and other risks. These measures may include SSL/TLS encryption, access controls, appropriate password management, and keeping relevant systems and software up to date.

9. Requests for Access, Correction, Deletion and Other Rights

Subject to applicable law, you may request notification of the purpose of use, access to your personal information, correction or addition, deletion, suspension of use, erasure, or suspension of disclosure to third parties.

Please contact us using the details in section 10. We may ask you to provide information necessary to verify your identity before responding to your request.

10. Contact

For enquiries, complaints or other questions regarding the handling of personal information, please contact:

You may also contact us through the contact form on this Website.

11. Individuals in the EEA, the United Kingdom and Switzerland

Where the EU General Data Protection Regulation (GDPR), the UK GDPR or other applicable data protection laws apply, the following additional provisions apply.

Controller

The controller of personal data under this section is the Company identified in section 1.

Legal bases for processing

Depending on the circumstances, we process personal data on one or more of the following legal bases.

• Performance of a contract or steps taken at your request before entering into a contract, including responding to enquiries and providing our services.
• Consent, including where you have agreed to receive marketing communications.
• Our legitimate interests, including maintaining the security of the Website, preventing misuse and operating our business effectively.
• Compliance with legal obligations to which we are subject.

Your rights

Subject to applicable law, you may have rights including:

• the right to access your personal data;
• the right to correct inaccurate personal data;
• the right to request erasure;
• the right to restrict processing;
• the right to object to processing;
• the right to data portability;
• the right to withdraw consent at any time where processing is based on consent; and
• the right to lodge a complaint with the relevant supervisory authority.

International transfers

Where personal data is transferred outside the EEA, the United Kingdom or Switzerland, we will use an appropriate legal mechanism where required, such as an adequacy decision or appropriate contractual safeguards.

Transfers to Japan

As we are based in Japan, personal data may be processed in Japan. Japan has been recognised by the European Commission and the UK Government as providing an adequate level of protection for personal data within the scope of their respective adequacy frameworks.

12. Changes to this Policy

We may revise this Privacy Policy from time to time as necessary. Any revised Policy will take effect when it is published on this Website.

Effective: 3 September 2026